About Butler

There is probably no other industry that relies on customer satisfaction as much as the hospitality industry. Many aspects of the guest experience are timeless, as guests always look for a comfortable bed and a clean and tidy room. However, in the digital age, as technology and digital communication continue to advance the landscape of guest-facing technology has changed. Hotel technology now plays a pivotal role in enhancing the guest experience, increasing revenues and attracting, engaging and retaining guests.

Customer expectations are changing, so keeping a customer happy is not enough anymore. You need to find ways to delight your customer. This requires managers to stay up-to-date with new developments, and find the right applications and software to meet their changing needs.

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